Policies

Help us Help you:

In order for Just Right Lawns to provide you basic lawn care at a great price we need your help in preparing your yard. Please check the areas to be serviced and remove trash, paper, toys, garden hoses, tools, pet droppings, large rocks, etc…these items can cause serious damage to our crews, equipment, and your property. If you have a trampoline, playhouse, hammock, lawn furniture, etc…it will be trimmed around as best as possible. Please leave your gate unlocked on your mow day.

Basic lawn service includes mowing grass areas, edging along concrete, line trimming, and disbursement of clippings with blower. Please have trees and plants in lawn protected from line trimmer.

Weekly and bi-weekly customers agree to a six mow minimum. You may cancel service at any time once the six mow minimum has been met. If you cancel prior to the 6 mow minimum there will be a $25 fee charged to the card on file. We do consider you a customer from season to season.

We are available by phone Monday through Friday from 8:30 AM to 5:30 PM. Please do not give instructions to the crew. Call or email the office so we can be sure that your instructions show up on our route sheet each time your yard is serviced.

We will assign you a mow day when you sign up for service. This mow day will stay the same unless we notify you. We cannot guarantee a specific time due to an ever expanding schedule. We mow Monday through Friday (even during holidays) until dark.

We mow in the rain unless it is a continuous down pour. We will pick up the schedule where we left off when the rain lets up. Saturdays may be utilized to complete the week’s schedule.

We will bill your credit card the day after service (Friday mows will be billed on Monday). We accept MC, VISA, and Discover. If a card is declined we will contact you for new card information. If we cannot get in touch with you then we cancel future mows.

Please contact the office within 24 hours to report a problem. We can send the crew back to make corrections or make adjustments for future mows. All wiring around the home in areas that will be serviced should be protected including A/C unit wiring, landscape lighting, electrical box, cable and phone lines by conduit, PVC, etc. If you have any questions please call and we can explain. We are striving to eliminate any problems.

Please contact the office by 4:00 PM the day before your scheduled service to guarantee a service change (if your regular service day is Monday, then we must be notified by 4:00 PM on Friday).

Our Bed and Bush crew consists of a 3 man crew at a rate of $105 per hour ($35 per man per hour). This can include leaf removal, cleaning out beds, and trimming hedges.